First of all, Merry Christmas from all of us at KedronUK! It’s that time of year where, as a company, we like to reflect on the past year, and share what KedronUK has been working on, our view of what we’ve seen in the market over the last 12 months, and what some of our plans are for the next 12 months.
Welcoming New Faces to the KedronUK Family
This year, our team has expanded more than ever with the addition of five talented individuals who have seamlessly become integral parts of our sales team. Join us in welcoming:
- Maisie Cornwall – Business Development Assistant.
- Umer Khan – Account Executive
- Joshua Phillipus – Internal Sales Executive.
- Thabo Molibola – Internal Sales Executive.
- Wendy Mahashe – Business Development Assistant.
Their expertise and enthusiasm have undoubtedly contributed to the success of our projects and the overall positive vibe within our work environment.
We’ve also seen a number of role changes in the past year with:
- Phil Simms being promoted to Sales Manager.
- Jeegar Shah being promoted to Technical Support & Delivery Team Leader.
- Emma Fox changing roles from Sales to Assistant Project Manager.
Meeting More Customers in Multiple Industries at Events throughout the Year
This year we’ve enjoyed attending and exhibiting at more events than ever before with a particular highlight being exhibiting in partnership with Infosim at Connected Britain at London Excel. This demonstrated our integrated approach to Network Management and CMDB
We also hosted more #NoSalesPitch events at unique venues across the country, where we focussed on hot topics for Cyber Security and IT Operations and create an ideal peer to peer networking environment around fun activities.
Our Key Partners & New Technologies
Last year we saw a number of change in this area, due to changes of ownership of some of our partners, and also because of new questions being asked by our customers.
In 2024 we’ve looked to stabilise that portfolio and really hone down on those technologies, and make sure we continue to keep our focus on the area visibility across NOC and SOC.
We have made sure that we don’t dilute our skill set and maintain our ability to not only provide disruptive technologies, but also that we are able to deliver and support them to the high standards our customers expect.
Keys Partnerships remain with: Infosim, Keysight, Rapid7, ExtraHop, BullWall, Opsramp, Logpoint, Thales, SolarWinds, Allegro Packets, and Instana.
And despite the above emphasis, we did welcome new partnerships with:
FNT Software – Delivers tools to plan, document, and manage network resources across hybrid environments.
UXM – Digital Experience Monitoring for any application
The Market
We found the market to be cautious this year with greater scrutiny on decisions, even with trusted providers and technology. We believe this to be related to pressure on budgets and economic uncertainty driven by political events. Although that sounds challenging, we actually found the reality and result of this validation that the technology we provide and the way in which we deliver is what our customers need and want.
Customers tell us that they are short on resource, and the areas in which we work are critical to their organisations success. They need to be able to do more with less and ensure that the projects they commission in these areas are successful and delivered on time.
All of this plays into Kedron’s strengths, and although some decisions we sometimes delayed due to the scrutiny, we still were successful in wining those key projects and strengthened existing customer relationships.
We have also commissioned a new Customer Experience initiative where we have automated the process of receiving customer customer feedback in a structured way to make sure we are listening to our customers and acting on suggestion they provide. This has already provided excellent insight.
Looking Forward to 2025
We have some very exciting projects commencing across all business lines in 2025 and will be growing our team again as a result.
In the coming weeks and months you will see increased emphasis on our Managed Solution via our own Totuus Brand and Technology, where we look to address our customers challengers via providing the right technology as a service, where they still maintain the control and flexibility that we know large and secure organisations need.
We will be running and attending even more events and looking to meet in person even more of you.
And finally, we will look to be winning more projects to support our growth and to continue winning them the right way; by putting forward the best technology forwards delivered by the best people, our team and then standing by the results we promise.
And Finally…
We’d like to thank our Customers and Partners for their support over the last 12 months, we hope you all have some great time off with your loved ones and we look forward to seeing you all in 2025.
Merry Christmas, and a very Happy New Year, from all of us at KedronUK!
Kirsty Jones
Marketing Executive
Spreads the word further and wider about how we can help connect and visualise your IT Ops and Sec Ops data
Call us today on 01782 752 369
KedronUK, Kern House, Stone Business Park, Stone, Staffordshire ST15 0TL