Kedron understands the particular challenges faced in the insurance sector and knows how downtime in websites or call center technologies can be directly correlated with business performance.
Key Areas for Insurance Services
Real User Experience and Troubleshooting of Web Application Transactions
In the hugely competitive market of online insurance, you need to understand user experience and ensure your website and quoting engine is slick.
Kedron provides solutions that are quick to deploy, understand your unique infrastructure and provide meaningful insight to the IT Operations team.
Real-time Unified Communication Analysis and Troubleshooting
Kedron UK can complement UC vendor-specific management tools by identifying and reporting on the UC traffic running across your network.
This allows us to alert on degradation to Jitter, MOS, RFactor etc. and define the root cause of the issue.
Business Transaction Monitoring
We can provide visibility of your complete end-to-end business processes and show you which component or components are responsible for any inefficiencies.