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Plan

Kedron carries out a full assessment of clients technical and business requirements, their current tools strategy, the personnel resource available to manage the software, the key services delivered by the network and the actual scope of the environment our solution will be working within.

Based on this information we will then deliver a Technology Recommendation Document which includes a full specification of our solution and explains how it will meet your requirements and objectives. Once the client has formally accepted our recommendation Kedron produces a Delivery Plan which maps out the project deliverables, prerequisites and service schedule against timescales.

Provide

Working against the Project Delivery Plan, our certified Engineers on-board and configure the solution to meet the agreed deliverables.

In all of our projects, it is our aim to deliver a solution that is so highly configured it operates as service rather than a product. It is this focus that enables us to offer all of our clients a maximum ROI from day one.

Solutions are mutually signed off following a user acceptance test.

Assure

Once installed, Kedron provides its clients varying levels of service to ensure that they continue to reap the maximum benefit from the solution. As their IT environment adjusts and evolves we make sure our software moves with it.

From Standard Support and Technical Account Management received by all of our customers to 24x7 fully managed solutions, we have service packages to suit all requirements.

Download The Latest White Paper

This White Paper provides a vendor independent view of the key factors that should be considered when selecting a Network Management System (NMS) The guide is aimed at IT Professionals working within the Enterprise, Government or Education sectors who have been tasked with researching the market in order to select the best fit solution for their network.

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Get Free Advice

We offer a free technical assessment for Network and Application Performance Management strategy (More info). Book yours today without obligation.

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The London Borough of Camden was blind to the types of data that traversed the network until we deployed Observer. Kedron came in, sat down with us and together we identified areas which needed to be monitored.We purchased the product and deployed it with them. Now we have been able to fault find application performance issues 10x as fast as we had done in the past.

Fabio Negro – Data Centre and Networks Manager,London Borough of Camden

Our Clients

  • Camden
  • Vodafone
  • SCC
  • timico
  • William Hill