PC and Desktop Management

Remote Angel" PC from NNT allows you to define and enforce compliance with detailed Configuration Management Policies across your Windows PC estate. Working in conjunction with NNT Change Tracker" Enterprise, Remote Angel" can be used to ‘lock down’ PC configuration settings and play a key role in your PC configuration process.

Governing performance, health, security and external policy compliance - such as SOX, GLBA, NERC, PCI DSS, HIPAA, MiFID and others - for your PC's and providing protection and better service for your IT users, NNT Remote Angel" PC is a comprehensive performance, change and configuration management solution for your physical and virtual windows desktops/workstations.

NNT Remote Angel™ PC allows you to implement a global and local compliance template for the status, health and configuration of all PC workstations without compromising the features of the PC or unnecessarily restricting users.

NNT Remote Angel" PC keeps in check all relevant windows configuration settings, performance metrics and application response times that together govern the quality and consistency of delivered IT service levels to IT users.

Typically integrated with your Servicedesk or Helpdesk system, Remote Angel™ PC plays an integral role in any ITIL Change and Configuration Management Process, providing reconciliation data for any planned changes.

Key benefits of NNT Remote Angel™ PC

• Easy to install - all configuration is performed centrally, with tailored Configuration Policies defined for individual or groups of Remote Angel™ PC agents


• Reduce Servicedesk support costs by at least 20% - shortcut the incident logging and resolution time required by automating the troubleshooting process with Remote Angel™ PC tests


• Automate auditor requirements for assessing compliance with all Corporate Governance Policies such as SOX, GLBA, NERC, PCI DSS, HIPAA and MiFID


• Baseline all PCs against a defined PC Configuration Management Policy, and immediately highlight any changes that may affect performance


• Lockdown PC configurations within minutes, even across large PC estates


• Compare 'one PC to many' and pinpoint all differences between a 'policy compliant' (i.e. 'working') PC and those that aren't - all key changes and deviations are instantly identified and reported


• Comprehensive solution to cover PC inventory management, PC asset management, PC performance management and PC configuration management

Defining a Configuration Policy is a quick and straightforward process. Once your Global Policy is defined using the central Configuration Policy Editor, Remote Angel" Hub, just click one button to update your Configuration Management Policy for all Remote Angel" PC agents at once - the process takes just seconds. Likewise, assessing compliance with auditor policy demands can be automated, with any deviations or exceptions clearly reported to allow swift corrective action.